سياسة الخصوصية

آخر تحديث: يناير 2026

1. Introduction

Welcome to TBIKE. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our mobile application.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

  • Identity Data: name, username, date of birth
  • Contact Data: email address, telephone number
  • Technical Data: IP address, browser type, device information
  • Profile Data: your preferences, interests, and feedback
  • Usage Data: information about how you use our services
  • Driver License Data: verification information for bike rentals
  • Payment Data: payment card details for transactions

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our services
  • To process your bike rental bookings
  • To manage payments and transactions
  • To send you service-related notifications
  • To provide customer support
  • To improve our services and user experience
  • To comply with legal obligations

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent at any time

7. Third-Party Links

Our website and app may include links to third-party websites, plug-ins, and applications. We do not control these third-party websites and are not responsible for their privacy statements.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@tbikesa.com
Phone: [Support Number]
Address: [Company Address]

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.